Thousands in OTA commission leaves your property every month. Flip Direct brings it back — direct bookings, more revenue, zero ad spend.
No ad spend. No waiting for guests to choose direct. Two moments in every guest's journey — and the add-on modules keep them coming back.
The moment a guest is deciding where to book. Flip Direct intercepts them — whether they arrived from an OTA or searched a local competitor — and makes sure the choice lands on you, direct.
A single scan of the in-room QR code saves your property to the guest's phone and opens the door to member-only direct rates — so the next stay starts with you, not a search.
Layer these on top of the core two-step flip. The Exclusive tier includes all of them.
Capture real guest contact at check-in — the one thing an OTA hides from you.
Automated thank-you messages with rebooking bonuses that bring guests back direct.
Campaigns, social toolkit, and content generation to keep every guest coming back.
Guest-driven price-match challenges that win the booking on soft-occupancy dates. Exclusive tier only.
When a guest books through an OTA, the OTA owns the relationship — the email, the profile, the booking history. Flip Direct changes that. The moment a surfer verifies their email on your widget, a member account is created, and from that point every follow-up reaches them directly. The OTA never sees it. The commission saved on one booking is the headline; the lifetime value of a guest who now books direct every time is the compounding asset.
The moment a surfer verifies their email, you have their real address — not the anonymous relay the OTA hands you. Every future communication goes direct.
Add the Loyalty module to turn every direct booker into a points-earning member — tiers, referral codes, feedback-for-points — all yours, all building repeat direct bookings.
The fifth flip keeps them coming back. Every guest who books direct once receives automated sequences that bring them back for the second, third, and every stay after — at zero ad cost.
If you ever stop using Flip Direct, we export your guest data and delete it from our active systems. The guest is yours — not ours, not the OTA's. Permanently.
Two approaches to the same problem. One costs you forever. The other pays you back.
Flip Direct is a single product at a single price. Choose your term — pay up front, or pay by the month with a deposit.
Commission or flat-fee per booking, capped monthly
Choose your lock-in option:
$198 setup incl GST · 2.5% + GST commission or $3.50 + GST/booking · locked 5 years · first 3 months free
3.5% + GST commission or $5.00 + GST/booking · locked 3 years
Hit the monthly cap ($60) and fees stop — every additional booking is free.
Flat monthly rate, no commission, no booking fees
The guest does the competitor rate legwork — you just approve the match.
Optional add-on modules
Annual subscription, aligned to your lock-in term. Enable only what you'll use.
Points, tiers, rewards, referral bonuses, and the House Guest ambassador program. Turns one-time OTA guests into repeat direct bookers.
Manager-prompt guest contact capture at check-in plus pre-arrival prompts. Captures the real guest email and phone for the flip sequence — without replacing your PMS.
Marketing campaigns, social media toolkit, and AI content generation. Win back past guests and build your direct-booking audience.
Automated post-departure thank-you nudge with manager approval queue. For properties that want the flip sequence handled for them.
If you manage more than one property, contact us for a great price.
Contact usIf Flip Direct doesn't pay for itself, we refund your subscription. The risk is ours, not yours.
Cancel at any time. We earn your business every month — we don't trap you in it.
Direct access to Australia-based revenue management professionals who know your market.
We build your Flip Direct program with you — tailored to your property, not a one-size template.
Automated sequences keep every guest coming back. You don't re-acquire them — you never lose them.
Enter two numbers. We'll show you the estimated annual benefit.
How many bookings arrive via OTAs each month
Your typical room rate per night
Estimated net annual benefit
$3,518
After guest incentives — money that stays in your pocket, not Google's.
Cap incentive
At your current booking volume, you'll hit the monthly cap ($60) in 4 months.
When Exclusive is free
Once you hit the cap, your fees stop — every additional booking that month is free. That's Exclusive-level value at Basic pricing.
Join, connect your PMS, and start flipping OTA guests direct.
Get started